THE BACKCHANNEL

There’s the story you heard. And then there’s the one you didn’t.

Backchannel episodes are reflective, confessional, and occasionally regretful, told by the manager, the peer, or the system itself. Because “we meant well” isn’t an excuse. It’s a pattern.

  • Illustrated podcast thumbnail featuring two coworkers at a desk—one writing on paper, the other using a laptop. A heart and brain diagram appears behind them. Text reads "Better Leader" and "Humans in the Loop."

    What happens when a manager misreads perfectionism as passion, missing the signs of a mental health crisis? Companion to “Brightest Flame.”